CSA Coordinator

Engage and support community members in Just Roots Franklin County CSA programming and distributions.

SCHEDULE: 
Part Time
Hourly position, hours will vary based on organizational need

• (Estimated: 2 days (16 hours) per week: November-April and 3 days (up to 24 hours) per week May-October including Saturdays)

Primarily in person in Greenfield
Reports to: Program Manager and Farm Manager

COMPENSATION and BENEFITS: 
Pay Rate (hourly): $25/hour
Retirement that includes 3% guaranteed contribution by Just Roots
Just Roots Farm Share 
Paid time off (sick and accrued PTO)

To apply, please send a resume and cover letter to emily@justroots.org.

Applications will begin to be reviewed March 11, 2026. This job posting will remain open until the position is filled.

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KEY RESPONSIBILITIES:

CSA ENROLLMENT

• Support the marketing of the Franklin County CSA via the website, social media, flyering, etc. 
• Field questions and provide support for enrollment process (i.e. manage enrollments over the phone, activate online enrollments on salesforce, etc)

CSA COORDINATION & MEMBER CARE

• Staff CSA distributions three times per week June through October, and twice per month November through May 
• Field questions and provide support in person, by email, and phone regarding CSA pickups/deliveries and payments 
• Support the Program Manager in CSA payment invoicing and documentation including collecting SNAP paperwork and processing payment reports from the DTA
• Assist the Program Manager in creating and processing pickup attendance sheet and updating payments before and after each distro 
• Provide regular text communications to CSA members (i.e. pickup reminders & general announcements) 
• Develop engaging educational print and digital materials such as the seasonal Vegetable Guides, website recipe database 
• Coordinate CSA member experience including managing volunteers to run activities  

CSA EVALUATION

• Support the Program Manager in tracking outreach and program participation for evaluation and grant reporting 
• Participate in and help lead regular CSA team meetings

TEAMWORK

• Support additional programming and community engagement as directed by the Program Manager 
• Support the success of two annual signature Just Roots events 
• Actively participate in staff trainings, events and team meetings to build an inclusive and joyful culture amongst the Just Roots team and community

REQUIRED SKILLS AND QUALIFICATIONS
Operational Excellence

• Meticulous Attention to Detail: Demonstrated ability to maintain high levels of accuracy in data entry and administrative tasks. Thrives with routine and structure.
• Organization & Time Management: Proven track record of managing competing priorities and meeting deadlines in a fast-paced environment.
• Adaptive Problem Solving: A resourceful thinker who can identify challenges quickly and implement creative, effective solutions on the fly.
• Strong work ethic and positive attitude: Reliable team member with a strong dedication to cross team collaboration and success through clear communication and flexibility.

Community Engagement & Service

• Inclusive Communication: A compassionate and versatile communicator capable of building rapport with a diverse community of members across all ages, cultures, and backgrounds.
• Service-Oriented Mindset: Strong background in customer service with a commitment to providing a welcoming, high-quality experience for all program participants.
• Food Systems Literacy: Working knowledge of Community Supported Agriculture (CSA) models, experience or interest in food justice work, and a passion for seasonal, local produce.

Technical Proficiency

• Data & Systems Management:
  • Proficient in (or a strong willingness to learn) digital tools and POS platforms, such as Google Sheets, Square, Salesforce, and TotilPay. 
  • Proficient in (or a strong willingness to learn) social media, text, website, and email communication platforms such as Facebook, Instagram, Simpletexting, WordPress, and Mailchimp.
• Digital Literacy: Ability to manage accurate data collection and reporting.

Multilingual candidates—particularly those proficient in Spanish, Moldovan/Romanian, Portuguese, or Haitian Creole—are strongly encouraged to apply.